"A real friend is one who walks in when the rest of the world walks out." Yes, a good friend is someone who's there to provide support when times are tough and someone you can rely on. But often, you are confused about how to soothe and comfort your friend. Here are something you should know when your friend need consolation.
1. Listen first
Listen to what he says, don't cut it before he finished his talk. Focus your eyes on him and be an active listener, when your friend stops for a while and looks at your reaction, repeat what he just said, but in your own words, to show that you're really listening.